Overview
EOL14583
Cisco announces the end-of-sale and end-of-life dates for the Perpetual Licensing for Cisco Unified Border Element Version 14. The last day to order the affected product(s) is July 31, 2022. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers’ service contract.
Renewing with Collaboration Flex Plan
Cisco is committed to long-term support for our customers with Cisco Unified Border Element (CUBE) deployments for both on-premises call control solutions and cloud calling.
Our Collaboration Flex Plan supports both deployment models and offers benefits including:
● Flexible payment methods – monthly, annual, and full
● Software Support that is included – never find yourself uncovered
● Simplified licensing structure
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● Better license entitlements to Cisco Collaboration solutions
● An easy migration to the cloud
The last day to renew Software Support Services (SWSS) for perpetual licenses is listed in Table 1. Customers who need additional licensing and / or to renew software support after this date will be able to get full support for their on-premises calling deployments by renewing with Collaboration Flex Plan.
For more information about Collaboration Flex Plan 3.0, reference the ordering guides at this link: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html.
This announcement describes the end-of-sale of Cisco Unified Border Element (CUBE) perpetual licenses only. There is no change to the product itself, or existing subscription offers. Version upgrades will remain available for customers with existing SWSS contracts.
End-of-life milestones
Table 1. End-of-life milestones and dates for the Perpetual Licensing for Cisco Unified Border Element Version 14
Product part numbers
Table 2. Product part numbers affected by this announcement
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Product migration options
Customers should migrate from Cisco Unified Border Element (CUBE) perpetual licenses with Software Service and Support (SWSS) to equivalent entitlements available through a Collaboration Flex subscription.
Ordering information for Flex Plan 3.0 may be found at the following site: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
For more information
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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