Please note, any information listed under a provider’s practice focus has been supplied by the provider and has not been validated.
Other providers are available in our network.
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Some plans require you to obtain a referral from your Primary Care Provider (PCP), or prior authorization from the plan, before receiving certain services. Please refer to your benefit plan information for any referral or authorization requirements.
Important Notice regarding Urgent Care services: Some urgent care centers are hospital-owned which may affect your benefits and cause a possible higher out-of-pocket cost share. For details on your coverage with each type of facility, check your Benefit Plan Document or Evidence of Coverage (EOC).
If searching for an organ or stem cell transplant provider, please call our toll-free number for support: 1-866-421-5663. If you use a TTY, call 711. Our hours are Monday – Friday, 8 a.m. – 8 p.m., Eastern time.
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Clinical quality and Cost- efficiency results are displayed for a subset of physicians. If “Not enough information to measure” displays, it means that the provider does not have enough data for performance evaluation. For a full listing of provider types and specialties evaluated, please visit Care Highlight
The primary focus of these ratings is transparency and should only be used as a guide when choosing care. Patients are encouraged to consider all relevant information and to consult with their treating physician.
If you are unable to locate a gender-affirming treatment provider, we will identify a gender-affirming treatment provider for you.
Some providers may choose not to perform certain services based on religious or moral beliefs.
Colorado: If you wish to file a complaint with Humana or with the Colorado Division of Insurance related to the accuracy of the provider directory and/or the provider experience, you may do so as follows:
- With Humana: Contact Humana at the phone number on the back of your ID card.
- With the Colorado Division of Insurance: complaints can be filed online by accessing this File a Complaint link , opens new window. The division can also be contacted by calling: 303-894-7499, or toll free outside the Denver Metro Area: 800-930-3745.
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Sources of provider information and reporting updated provider information
The information in the provider listings is provided to Humana primarily by providers and/or their group practices and affiliated organizations. In limited instances, portions of the information are supplemented by other third parties such as provider data partners and government entities. Humana continually strives to provide the most accurate and up to date information possible, but changes can occur with a provider’s information without Humana receiving timely notification. Current Humana members can report inaccurate provider directory information by calling Humana Customer Service at the toll-free number on the back of your ID card or by visiting Humana.com/help.
Telehealth
Limitations on telehealth services, also referred to as virtual visits or telemedicine, vary by state. These services are not a substitute for emergency care and are not intended to replace your primary care provider or other providers in your network. Any descriptions of when to use telehealth services are for informational purposes only and should not be construed as medical advice. Please refer to your evidence of coverage for additional details on what your plan may cover or other rules that may apply.
California: Covered services provided via telehealth are also available on an in-person basis at an in-network or out-of-network provider of your choice, although selection of an out-of-network provider may result in a higher cost-sharing obligation for you. In-network providers will not balance bill you for covered services you receive. Acceptance of covered services from a third-party telehealth provider and submission of claims will serve as consent to the terms of service provided in this notice.
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