Are you looking to cancel your Esporta fitness membership but aren’t sure how to go about it? You’re not alone! Many people sign up for gym memberships with every intention of using them, only to have their motivation fade or circumstances change.
Fortunately, cancelling an Esporta membership is relatively straightforward if you follow the right steps. In this comprehensive guide, we’ll cover:
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- What is Esporta Fitness and why you might want to cancel
- The easy online and offline methods to cancel your Esporta membership
- What to expect after cancellation goes through
- Troubleshooting tips if you hit roadblocks with cancelling Esporta
- Frequently asked questions about quitting Esporta Fitness
By the end of this guide, you’ll know exactly how to cancel your Esporta fitness membership quickly and easily. Let’s dive in!
What is Esporta Fitness and Why Cancel Your Membership?
Esporta Fitness is a budget-friendly gym chain owned and operated by renowned brand LA Fitness. It offers affordable access to gym amenities and group fitness classes across the United States.
Here are some key things to know about Esporta:
- Single club memberships start at just $9.99/month
- Multi-club memberships allow access to gyms across multiple states
- Amenities include weights, cardio, pool, gym classes, personal training
- Many LA Fitness gyms were rebranded as Esporta in 2020
- LA Fitness members can use Esporta locations in select areas
While Esporta provides excellent gym access at reasonable prices, you may ultimately decide it’s not the right fit. Here are some of the most common reasons people choose to cancel their Esporta fitness membership:
- Don’t use it enough to justify the monthly payments
- Experience financial hardship and can no longer afford membership fees
- Relocate and no longer live near an Esporta gym location
- Prefer working out at home or joined a new gym
- Dissatisfaction with the equipment, amenities, staff or customer service
No matter what prompts you to cancel, the process is fairly straightforward. Let’s look at the different cancellation methods available.
How to Cancel an Esporta Membership Online
The fastest and simplest way to cancel your Esporta membership is through their online member portal or mobile app. Here’s how to do it:
Cancel Esporta membership via the website
- Go to esportafitness.com and log into your online account
- Navigate to the “Account” or “Billing” pages
- Look for a “Cancel Membership” link and click on it
- Follow the prompts to confirm and process your cancellation request
Once you complete the online cancellation steps, you’ll receive an email confirmation from Esporta corporate. Your membership will remain active until the end of the current billing cycle before expiring.
Cancel through the Esporta mobile app
If you use the Esporta gym app on your iPhone or Android device, you can also cancel your membership through the app:
- Open the Esporta app and go to your account page or profile
- Find and select the “Cancel Membership” or “Subscription” option
- Confirm that you want to proceed with the cancellation
- Your request will be processed instantly with your membership expiring at the end of the billing cycle
Going through the app is useful if you don’t have ready access to a computer for the online portal. You follow nearly identical prompts to cancel your Esporta account.
How to Cancel an Esporta Membership by Mail
Prefer to cancel your Esporta membership the old fashioned way? No worries, you can easily do it by mail as well.
Here are the steps to cancel your Esporta fitness membership via postal mail:
- Obtain a membership cancellation form through your gym or online account and fill it out
- Make sure all your personal information like name, address and membership details are correct
- Mail the completed cancellation form to: ESPORTA Fitness, PO Box 54170 Irvine, CA 92619
- Use certified mail with delivery confirmation so you know it arrived
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Once received by headquarters, your Esporta cancellation request will be processed at the end of the current billing period. Allow 3-5 business days for forms sent by regular mail.
Mailing in your cancellation allows you to retain documentation for your records. But online or in-person may be faster.
How to Cancel an Esporta Membership In-Person
For those who prefer face-to-face interaction, you can cancel your Esporta membership at your local gym. Here are the in-person cancellation steps:
- Visit the Esporta gym where you are a member
- Let the front desk know you want to cancel your membership
- Ask for a membership cancellation form and fill it out
- Return the completed form to the front desk staff
- Request a signed copy of the form for confirmation
With this method, the Esporta staff can process your membership cancellation right away. You’ll immediately know the request went through successfully.
Cancelling Esporta Membership Over the Phone
You can also cancel your Esporta fitness membership by giving them a call. Here’s how:
- Call Esporta corporate at +44 1823447047
- Explain to the customer service rep you want to cancel
- Provide your full name, gym location, and membership details
- Request written confirmation that your membership is cancelled
Phone cancellations take 1 business day to fully process. So online, in-person, or mail cancellation tend to be faster options. But calling is convenient if you can’t do those methods.
What Happens After Cancelling an Esporta Membership?
Once you submit your Esporta cancellation request through any method, here’s what happens next:
- You’ll have access to the gyms until your current billing cycle ends
- Your membership will become inactive starting the following month
- You will no longer be charged monthly membership fees
- Any pre-paid annual fees may still apply if you cancelled mid-year
Be sure to review your original Esporta membership agreement so you know what to expect after cancellation. For most people, the process is quick and hassle-free.
Can You Freeze Instead of Cancelling Esporta?
If you think you may want to rejoin Esporta again soon, you may prefer to freeze your membership rather than go through the full cancellation process.
Here’s how the freeze option works:
- Contact Esporta by phone or email to request your account be frozen
- There is a $10 per month freeze fee to hold your membership
- Pick the dates you want your account frozen until
- You can unfreeze at any time without repayment of initiation fees
Freezing is often the best approach if you need temporary leave from Esporta but don’t want to fully cancel your membership. It’s cheaper than cancelling and re-joining.
Troubleshooting Problems Cancelling Esporta Membership
Esporta aims to make it easy to cancel your gym membership. But occasionally issues come up. Here are some tips if you run into difficulties:
- Reach out to customer service to explain the problem
- Visit your gym and ask management to help resolve it
- Carefully review bank and credit card statements and dispute any improper charges
- File a complaint with the Better Business Bureau (BBB) to raise awareness
With a bit of patience and persistence, you can get any Esporta cancellation problems straightened out. Don’t hesitate to use the escalation methods above if needed.
FAQs: Cancelling Esporta Fitness Membership
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Let’s review answers to some frequently asked questions about cancelling your Esporta fitness membership:
How long does it take to cancel an Esporta membership?
It typically takes 1-3 business days to fully process a cancellation request. Your membership will remain active until the end of the current billing period.
Do you need to cancel Esporta in person?
No, you can cancel by phone, mail, online, email or in person. In-person cancellation lets you confirm immediately that the request was received.
Can you cancel an Esporta membership at any time?
Yes, you can cancel an Esporta gym membership at any time for any reason, per their membership policies. There are no restrictions on when you can cancel.
Does cancelling Esporta have a cancellation fee?
Esporta does not charge any cancellation fees when you cancel your membership. You only pay your normal dues for the current billing cycle.
What happens if you stop paying Esporta without cancelling?
Your membership will remain active if you stop paying without formally canceling. Esporta may continue charging your credit card or send the unpaid balance to collections. This could negatively impact your credit score. It’s best to officially cancel your membership to avoid issues.
Can you get a refund after cancelling Esporta?
Refunds are only issued in limited circumstances after canceling Esporta, such as:
- If you cancel within the trial period, typically 7 days
- If you pre-paid for an annual membership and have months left
- If you can show the gym violated cancellation policy terms
Otherwise, no prorated refunds are provided when you cancel Esporta. You only pay for the final month after cancellation.
What is the Esporta membership cancellation process?
The cancellation process involves submitting a request by phone, email, mail or in person. Esporta will confirm and process the cancellation to take effect at the end of your billing cycle. Be sure to get written confirmation for your records.
How soon can you cancel after joining Esporta?
You can submit a cancellation request at any time after joining Esporta. However, your membership will continue until the end of the billing cycle. Any initiation or enrollment fees paid are typically non-refundable.
Can you rejoin Esporta after cancelling?
Yes, you can reopen an Esporta membership after cancellation. You may need to repay enrollment fees depending on the rejoin offer. Consider freezing rather than cancelling if you may rejoin soon.
Cancel Your Esporta Membership with Ease
We hope this guide provided you with clear steps on how to easily cancel your Esporta fitness membership. While staying active is important, make sure your gym membership fits both your lifestyle and budget. Don’t hesitate to cancel Esporta if it’s no longer meeting your needs.
The process only takes a few minutes online or by mail, phone or in person. Be sure to get cancellation confirmation from Esporta for your records. You’ll avoid being charged again after your billing cycle ends.
Let us know if you have any other questions about cancelling your Esporta membership smoothly! We’re always happy to help. Stay healthy and fit!
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