11 Custom Starbucks Order Mistakes To Avoid

Even with a massive menu of virtually every type of beverage, Starbucks fans love to customize their coffee. Secret menu items, customized drinks that resemble our favorite foods, and inventive syrup combinations make the Starbucks experience even more exciting.

But if you’ve ever experimented with the Starbucks secret menu—or just tried to customize your own coffee—and wound up cringing in horror, you’re not alone. There are several common mistakes that happen when you customize your own drink. Here’s how to never have a subpar Starbucks drink again, because you deserve the best beverage possible.

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1. You Add Syrup And Sweetener

Ordering an iced coffee with a couple pumps of mocha—and a glug of milk—is a cheaper way to get the flavor of a Caffè Mocha without the higher cost, but beware: If the barista asks whether you want it sweetened, decline, decline, decline. Otherwise, you’ll end up with a syrupy drink that’s closer to chugging fudge sauce. Not that there’s anything wrong with that.

The same goes for any flavor syrup—if you take a sip and it’s too bitter for your liking, you can always ask the barista to add a pump of sweetener later.

2. You’re Adding Too Much Cream

We get it, you got mesmerized by how half-and-half swirls into your iced coffee. It’s basically your moment of zen, but as you pour in creamer, it’s easy to go overboard and wind up with coffee that’s somewhere between beige and eggshell and tastes like milky disappointment laced with the bitter taste of wasted money.

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If you ever feel insecure about how much milk to add, you could always try the Calvin Klein approach. He matched his ideal coffee to a Pantone color swatch, then kept it in his kitchen so his chef could get it to the right consistency every time, according to the New York Times. Don’t be surprised if your friends give you a hard time for that level of precision, though.

3. You Go Overboard With The Syrup

Starbucks typically puts three pumps of syrup in a tall latte, four in a grande, and five in a venti (six if it’s an iced venti, because the drink is four ounces larger). It’s a good rule of thumb to use if you’re going rogue and making your own order so you don’t overdo it.

4. You’re Not Ordering The Next Size Up

It’s a pro move: If you want a grande size coffee, order it but ask for it in a venti-size cup. That way your grande is a full 16 ounces and you have room for milk or cream. Otherwise, they’d leave you space for all that in your grande cup and you’ll get shorted a few ounces. Plus, if you’re in a car, the extra room will save you from a potential speed-bump spill.

5. You Don’t Use The Rewards App

With Starbucks Rewards, you can earn stars for every dollar you spend, which are redeemable for things like drinks, food, bags of coffee, and merchandise.

6. You Don’t Remember To Adjust Your Sweetener Ratio

You can order any drink “half sweet,” so the flavor isn’t as intense.

7. You Ask For A “Hot Frappuccino” In The Winter

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Nope, it’s not a thing, though baristas said it’s a common misconception they have to clear up—over and over again—every December through February. Try a hot Chai Tea Latte, Caramel Macchiato, or Caffè Mocha instead (or just plain hot chocolate).

8. You’re Making Your Order Too Complicated

Baristas typically grab the type of cup (hot or iced) in the size you want—tall, grande, venti and sometimes trenta—then mark the boxes on the side of the cup from top to bottom. To minimize errors when taking your order, it’s easiest if you order like this:

• Hot or iced
• Size
• Decaf
• Number of shots (if any extra)
• Number of pumps of syrup (if you’re that specific)
• Type of milk
• Any extras (mo’ whip, mo’ deliciousness)
• Drink type (latte, Frappuccino, etc.)

Admittedly, this may sound a little strange—”one iced grande…iced coffee, please”—and if your order’s fairly straightforward, you can get away with not following this to a T. However, if you’re the “Iced grande decaf, two-shot, six pumps caramel, soy, extra whipped cream Caramel Macchiato” type, following the order may be the best way to ensure you get exactly what you want. It won’t save you from the barista’s silent mockery, though.

9. You’re Not Ordering Online

Some people might think that mobile ordering is for those who plan ahead, place their order at home, and walk in to immediately see their coffee waiting for them on the counter. But we’re here to tell you: NOPE. You can use the online ordering system while you’re standing in the store. If you see a long line when you get there, put your order in through the Starbucks app, and then wait for it to pop up ahead of everyone else.

10. You’re Burning Your Mouth On Hot Coffee

A little-known pro-tip is that you can ask for your drink to be served at “kids’ temperature,” which means it’s made at the same temperature as their hot chocolate (135°F). It also means you won’t scorch your tongue when you’re impatient and take a sip right away.

11. You’re Ordering From The Secret Menu By Name

By this point, everyone knows about the Starbucks “secret menu.” The thing is, rather than ordering the specialty Frappuccinos that taste like buttered popcorn or funnel cake by their secret menu name, you’ll want to order them by the customizations they require. Although your barista may know the drink by heart, all Starbucks locations are different, so it’s best you order it by ingredients to make sure you get the right thing.

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