Option to change eye colours is missing

@LolaLikesC4 , is your CC (and any Mods) updated to work with the most recent game update of June 10th? If not, it could be that your CC (and mods if you use them) have become outdated. Outdated CC/Mods often cause problems in the game. You will have to test to see if it really is a CC/Mods problem , and if so, which CC item(s) or Mods are the culprit, and then go an get the updated versions of these that are compatible with the June 10th game patch! To test if your Mods/CC is causing the problem, and to find out which CC item or Mod it is, please do all of the following in order:

1) Move the Mods Folder to your desktop

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2) Delete the localthumbcache.package file in the game folder. (This is very important!)

3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the “Repair Game” option from the list. Wait until Origin finishes repairing all your packs and not just the base game. (If you are on a Mac then it will just update the base game).

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4) Now, when you turn on your game again, it will create a new mods folder that will be empty. Check to see if your game is now working without mods/CC.

5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly. If you have a lot of items, you can try the 50/50 Method.

The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place. You should try these steps anytime you have problems in your game to rule out CC/Mods problems. It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version, which in this case is the version of the CC or Mod that is compatible with June 10th.Once you have replaced all outdated CC/Mods, then you can replace your Mods folder in your game! If the steps listed above don’t help, then your problem could be something else, but we have to rule out any CC/Mods conflicts first! Please update us on your situation!

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